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CORONAVIRUS AND IMPACTS TO DELIVERY

Australia Post has advised that while they are still working and operating during the pandemic, customers will expect to see significant delays in postage during this time.

This is due to the challenges presented by the pandemic, along with other factors including fewer domestic flights, international delays and a huge influx on the online shopping network while people are in isolation. 

Australia Post are doing their best to get your items to you in a timely manner and are also employing local courier companies to help with the demand.

Please also note, that Melbourne's Qantas Freight Terminal, which is used by Australia Post for Air Freight and services most of Tasmania's outbound Air Freight, is currently facing challenges due to the current restrictions in place by local authorities. 

Deliveries are epected to be delayed by 3 days as Australia Post continue to mantain social distancing and hygiene practices. 

More information about impacts to domestic services across can be found at Australia Post's website https://auspost.com.au/about-us/news-media/important-updates/coronavirus#domestic [opens in new page]


LET'S HAVE A CHAT - CONTACT US

VISIT OUR LAUNCESTON RETAIL STORE

Shop 4/77 George Town Road,
Newnham (Launceston) 7248 Tasmania, Australia
click here for 'Google Maps' Direction

TRADING HOURS
Monday to Friday: 9:00am - 5:00pm
Saturday: 10:00am - 1:00pm
Sundays & Public Holidays: CLOSED

HOW YOU CAN REACH US
There are a number of ways to get in contact with us.  You can phone, email, chat with us live or send us a message using the form below.

PHONE: (03) 6388 9244
LIVE CHAT: click here to launch live chat
EMAIL: support@littletrainshop.com.au
Our Customer Service lines are open during store opening hours


USE OUR CONTACT FORM
Still need some help?  We're happy to hear from you about anything you need.  simply fill out the form below to leave us a message.  We'll aim to reply to you within 24 hours.